Privacy Policy
Your privacy matters to us - here's how we protect and handle your information
Information We Collect
At mavurionthosa, we collect information that helps us provide better financial research services and educational resources. The data we gather falls into several categories, each serving specific purposes for improving your learning experience.
Personal Information
Name, email address, phone number, and postal address when you register for our programs or contact us directly.
Usage Data
How you interact with our website, including pages visited, time spent on sections, and research tools accessed.
Learning Progress
Your progress through educational modules, completion rates, and areas of interest within financial research topics.
How We Use Your Information
Your data serves several important purposes that directly benefit your educational experience. We're transparent about each use case because we believe you should understand how your information contributes to our services.
- Delivering personalized learning experiences based on your interests and progress
- Sending relevant updates about new research methods and educational content
- Improving our platform's functionality and user experience
- Providing customer support and responding to your inquiries
- Ensuring platform security and preventing unauthorized access
- Analyzing usage patterns to develop better educational resources
Information Sharing and Third Parties
We don't sell your personal information to third parties. However, we work with trusted service providers who help us deliver our educational platform. These partnerships are carefully managed with strict data protection requirements.
Our third-party relationships include educational content providers, secure payment processors, and technology partners who maintain our platform infrastructure. Each partner must meet our data protection standards and can only use your information for specific, agreed-upon purposes.
We may share aggregated, non-personally identifiable information about user behavior and learning trends with research institutions or educational partners to advance financial literacy research.
Your Privacy Rights
Under Australian Privacy Principles and international privacy standards, you have several important rights regarding your personal information. We've made it straightforward to exercise these rights.
What Rights Do You Have?
Access Your Data
Request a copy of all personal information we hold about you, delivered in a readable format.
Correct Information
Update or correct any inaccurate personal information in your account or our records.
Delete Your Data
Request removal of your personal information, subject to legal and legitimate business requirements.
Restrict Processing
Limit how we use your information for specific purposes while keeping your account active.
Data Portability
Receive your personal information in a structured format for transfer to another service.
Object to Processing
Opt out of specific uses of your information, particularly for marketing communications.
Data Security and Storage
We employ multiple layers of security to protect your information. Our technical safeguards include encrypted data transmission, secure server infrastructure, and regular security audits by independent third parties.
Your personal information is stored on secure servers located in Australia, ensuring compliance with local data protection requirements. We maintain backup systems that follow the same security protocols as our primary infrastructure.
Access to your personal information is strictly limited to authorized personnel who require it for legitimate business purposes. All team members receive regular privacy and security training.
Data Retention
We keep your personal information only as long as necessary to provide our services and meet legal obligations. Different types of information have different retention periods based on their purpose and regulatory requirements.
- Account information: Retained while your account remains active, plus 7 years after closure
- Learning progress data: Kept for 5 years to support ongoing educational development
- Communication records: Maintained for 3 years for customer service quality purposes
- Website usage logs: Automatically deleted after 2 years unless required for security investigations
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small data files help us remember your preferences and analyze how you use our platform.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and limit access to some features of our educational platform.
We use analytics cookies to understand user behavior and improve our services. These analytics are aggregated and don't identify individual users personally.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify you through email or prominent website notices.
Minor updates that don't affect how we handle your personal information may be posted without individual notification. We encourage you to review this policy periodically to stay informed about our privacy practices.
Privacy Questions or Concerns?
Contact our Privacy Officer directly:
info@mavurionthosa.com
Phone: +61 8 9272 8929
Mail: Suite 25.01, 25/108 St Georges Terrace,
Perth WA 6000, Australia